What is the bullet hardness?
All of my bullets are 15-16 BHN hardcast, whether they are traditional wax lube or polymer coated.
Do you do hollow points, gas checks, harder or softer alloys, different colors, or other customization?
Unfortunately, no. I can ship bullets as cast without sizing or coating, but that's about all I can do as far as deviating from my standard products. I am a one man shop, and don't have the time or tools to do anything other than what is listed in the product categories.
What kind of coating do you use?
I use hi-tek coating from J&M Specialty Products in Australia. The color I use is Black 1035, also known as Texas Tea. It is black with some gold mixed in, which gives an oil rubbed bronze or antique bronze appearance. I buy the coating in full cases, and the color can vary a bit from manufacturer batch to batch, so the coating could be a little lighter or darker, but regardless of the tint, it's the same coating, applied the same way. If you get a package of bullets a little different color than before, this is why. There is nothing different with them.
Why do you require a phone number to place an order online? I don't want to be called.
The reason for this is simple redundancy. I always prefer to not bother people and will email first with any questions about an order. But sometimes when a problem arises, the email given also contains a typo or other problem, leaving me no way to contact you to clear up problems and fill your order. The phone number is simply a backup form of contact if email does not work. I do not sell phone numbers and will only use them as a last resort if I need to clear up a problem. Rest assured, your personal contact info is safe.
Are all items in stock that can be ordered?
Not necessarily in stock on my shelves. But I am the manufacturer, so if I don't have it, I simply produce it. As long as I have the materials and ability to produce it within a reasonable time frame, I consider it to be "in stock". Think about it this way. If you go to a restaurant and order a steak, they don't necessarily have it on a plate ready to bring out that instant. But they have the raw steak on hand to prepare in a short amount of time. I am a one man shop and occasionally get behind, but when I get more than a week out, I make it be known somewhere very visible on my website. Most orders ship within a day or two, but the possibility exists for a slight shipping delay. As mentioned, I do it all, and sometimes things come up.